30th March 2022, Attwells Solicitors has won the Feefo Gold Trusted Service Award.
Since 2014, Feefo has recognised businesses that deliver exceptional experiences, using feedback from real customers.
The Trusted Service Awards are unique in that they are based purely on feedback from real customers. This means they are a true reflection of a business’s commitment to providing outstanding customer service and delivering exceptional experiences for their customers.
Feefo Gold Trusted Service Award Winner – Attwells Solicitors
Feefo Gold Trusted Service Awards are awarded to businesses who have collected at least 50 reviews between January 1st 2021 and December 31st 2021 and have achieved an average Feefo service rating of between 4.5 and 4.9.
In 2021, Attwells Solicitors received 224 client reviews with an average rating of 4.7/5. Of the 224 reviews provided, 184 (83.5%) rated the service provided by Attwells Solicitors as excellent, with a further 20 (9%) rating them as very good. This means that nearly 95% of clients who provided a Feefo review would describe Attwells Solicitors as either very good or excellent.
Attwells Solicitors commit to client care
Client Care Partner, Lloyd Clarke, commented:
“We’re thrilled to receive this award from Feefo. It means a lot because it’s based on real and genuine feedback from our customers. Ultimately, keeping them happy is why we come to work each day. The award also recognises just how hard our staff have worked in really difficult circumstances. We’re fully committed to the highest quality of service, so it’s vital for us to listen, understand and respond to all our customers.”
Congratulating Attwells Solicitors, Tony Wheble, CEO at Feefo, said: “The Trusted Service Awards recognise companies who above and beyond to provide the very best customer experience.
“I’m so impressed by how our customers have overcome the challenges of the past two years. I can’t wait to see what they achieve in 2022.”