If you don’t have a photo ID, we can accept three types of ‘proof of address’ documents listed on our identification requirements sheet, together with proof of your date of birth.
The provider we use to complete our electronic ID checks is called Legl. Your lawyer will send you a link to complete the check in your welcome email.
Once you open the link you will first need to input a few basic details about yourself, and you will then be asked to provide a photograph of your ID document/s. The final step will be to record a short video of yourself, following some basic instructions, such as ‘turn to the left’, ‘say 1,2,3’. Follow the on-screen instructions and once all steps are complete you will be able to select ‘submit’.
You will be notified by email that the process has been completed. Your lawyer will contact you if there are any issues.
For a step-by-step guide of how to complete the ID check on Legl you can read the guidance notes in the document below. If you have any issues, we advise you in the first instance to contact Legl using their live chat function via the bubble at the bottom right-hand corner of your screen and navigate to the ‘Request a callback’ element.
