Scam alert: Emails have been sent falsely claiming to be from us.

Please click here for more information. If you are in any doubt about an email you receive, double-check by calling us on 01473 229200.

Make a Payment

To make a payment, you will need your client reference number. This number can be found on the top right-hand side of any letter from us. This is situated between your solicitors’ or conveyancers’ email address and the date.

If you are unsure of your client reference number, please consult your solicitors or conveyancer. They can provide guidance or process your payment over the phone.

Make a Payment

The Rules

Unfortunately, we are only able to accept payments in GBP – Sterling and cannot take payment of a deposit or balance for a property transaction.

When paying an invoice, we will verify the client reference number provided against your account. We will also check the names on your account correspond with the name on the card.

If there is a discrepancy, we will contact you to resolve this before we can credit the money to your account or return the funds to you.


If you require further assistance please call 01473 229200 and a member of our team will be happy to guide you through the process.

Payment Security Information

How we protect your information: We use industry-standard technology to encrypt your details as they pass over the internet and to enable your browser to confirm that it’s really our site that you’re using. We use secure certificates issued by Verisign/Symantec.

On any page where you are entering personal details, you will see the closed padlock icon that tells you the page is protected (see below).  If you are using a very old or unsupported browser (eg; Internet Explorer 6.0) you will not be able to connect to these secure pages. In that case, please upgrade to a supported browser (eg; a modern version of IE, Chrome, Opera, Safari or Firefox).

Padlock positions:

  • IE – Left of the refresh icon in the address bar
  • Opera – Far right in the address bar
  • Chrome, Safari, Firefox – Left of the page URL in the address bar

If you share your PC or use a facility in a public place – Make sure you are not overlooked as you enter your details and close the browser window and, if applicable, log off when you have finished.

Refund Policy

If you are not entirely satisfied with our services we agree to refund you in accordance with our client charter, terms and conditions, and code of conduct of our membership of The Law Society Of England & Wales.

If you need any assistance with a payment you have made please contact us for further information. If a payment has been made in error, please contact 01473 229200, refunds are at managers’ discretion.

Make a Payment