To process your transaction, we require identification for all parties via an electronic ID check (EIDV). This secure process helps prevent fraud, money laundering, and other financial crimes.
The provider we use to complete our electronic ID checks is called Verify365. You will receive an email setting out instructions on how to complete the ID check.
Once you open the link you will find any tasks you need to complete listed, and you will then need to follow the instructions given. You will need to take a photograph of your passport, and if possible, use your smartphone to scan the NFC chip in your passport. You will also be asked to confirm your address details and upload two pieces of address ID. The final step will be to take a photograph of yourself.
Follow the on-screen instructions and once all steps are complete you will be able to select ‘submit’.
Your lawyer will contact you if there are any issues.
For a step-by-step guide of how to complete the ID check on Verify365 you can read the guidance notes in the attached document, or visit their user guide by clicking here. If you have any issues, we advise you in the first instance to contact Verify365 using their support function via the support icon at the bottom of the app, details are also provided in the initial email.
If you do not have a passport, you can complete the check using a driving license or a residency card.
If you do not have access to a smartphone, you can use the link in the initial email with the ID instructions, to complete the process on a desktop using a computer or laptop.
